If the tenant does not pay their rent as agreed, you don’t pay us our management fee. We are only paid when you are.
If we don’t mail or wire your monthly proceeds within 5 business days of receipt of rent, we will waive that month’s management fee.
If you can find a lower fee to manage your property in writing, we will match it. As long as the other firm does not charge fees in addition to their base percentage, we guarantee to match it.
If an owner or tenant calls, texts or emails us, we will respond within 24 hours, or we will waive that month’s management fee.
If you are not satisfied with our service, you can cancel our contract at any time with 60-day notice.
If you are not happy with our service after 6 months (and before one year), and you want to manage your property yourself, we will give it back to you and refund 1/2 of the fees we have collected to that point.
Better Tenant Guarantee
If the tenant we place in your rental does not abide by the terms of the contract in the first year, we will secure the next tenant at no cost to you.