Our Guarantees to You

Guarantee 1

Payment Guarantee

If the tenant does not pay their rent as agreed, you don’t pay us our management fee. We are only paid when you are.

Guarantee 2

Service Guarantee

If we don’t mail or wire your monthly proceeds within 5 business days of receipt of rent, we will waive that month’s management fee.

Guarantee 3

Fee Guarantee

If you can find a lower fee to manage your property in writing, we will match it. As long as the other firm does not charge fees in addition to their base percentage, we guarantee to match it.

Guarantee 4

Response Guarantee

If an owner or tenant calls, texts or emails us, we will respond within 24 hours, or we will waive that month’s management fee.

Guarantee 5

Satisfaction Guarantee

If you are not satisfied with our service, you can cancel our contract at any time with 60-day notice.

Guarantee 6

Happiness Guarantee

If you are not happy with our service after 6 months (and before one year), and you want to manage your property yourself, we will give it back to you and refund 1/2 of the fees we have collected to that point.